Travel plans change at any moment. Thus, knowing your Delta cancellation policy is essential to avoid unnecessary hassle and charges. One of the largest U.S. airlines, Delta Air Lines, offers a user-friendly cancellation policy to meet different travel preferences. Knowing the cancellation terms and fees can help you better manage your decisions when plans change, whether you want to book a Basic Economy or Main Cabin fare. In this article, we cover the essentials of Delta's cancellation policy, outlining the fees, reimbursements, and circumstances under which the airline would cancel your flight.
How can I cancel my Delta Air Lines flight tickets?
Passengers can easily cancel their Delta Air Lines flight on the company's website or app. Follow the instructions to cancel your bookings:
Online Process:
- Visit delta.com and navigate to My Trips,
- Please provide your details, such as your first name, last name, confirmation number, credit/debit card number, or ticket number.
- Select the trip you wish to cancel.
- Find the ‘Need to Cancel". Click on it.
- Choose “Start Flight Cancellation” and follow the prompts to complete the process.
- Review the flight details and confirm the cancellation.
Offline Process:
- Passengers can call Delta Air Lines customer support at 800-221-1212.
- Get connected with their customer support.
- Provide your relevant booking details.
- Request them to cancel your bookings.
- Once done, the airlines will share the cancellation details via email.
What is Delta Air Lines' Cancellation Policy?
The Delta Airlines cancellation policy allows you to cancel the trip or request a refund if you purchased a refundable ticket.
Cancellation of a Non-Refundable Ticket
A Delta Airlines cancellation fee may apply if you purchased a non-refundable ticket, which will be deducted from your ticket price.
- The remaining value will be issued as an eCredit, allowing you to buy another ticket.
- Make sure to cancel your ticket before you leave (tickets that are not pre-cancelled or changed before a trip will be useless).
- See the Fare Rules for your ticket. Your eCredit does not expire under normal circumstances until one year from the ticket purchase date, but this is subject to the terms of the original ticket.
Cancellation of a Refundable Ticket
As per the Delta flight cancellation policy, a refundable ticket can be refunded if the plan changes, but it must be made or canceled before departure.
The following ticket types are exempt from cancellation fees:
- Delta Main Cabin and traveling domestically within the United States, Puerto Rico, and the U.S Virgin Islands.
- Delta Main Cabin originates from the U.S. and includes all destinations worldwide (joint venture and codeshare flights included).
- Basic Economy tickets do not qualify.
What is the 24-Hour Risk-Free Cancellation Policy?
Customers who reserve a seat directly on delta.com or through the Fly Delta app can use Delta Airlines 24 hour cancellation, which enables them to get a full refund with no fee if they need to cancel their qualifying eTicket within 24 hours of booking.
- Delta cancel flight requests should be submitted before midnight of the following day after a purchase or midnight of the departure date of the initial flight, whichever is sooner.
- The first flight must be cancelled before the trip starts.
- Applies only to eTickets purchased through Delta ticket offices, airport ticket counters, reservation sales, or delta.com.
- Cash reservations can be made by phone with a 24-hour fare guarantee.
- Cash tickets must be purchased at a Delta ticketing location by midnight of the following day, or the reservation will be canceled.
- Once issued, cash-purchased tickets are not eligible for the Delta cancel flight policy.
- SkyMiles Award Ticket cancellations must be made by calling Delta Reservations.
- For Miles + Cash tickets, miles will be re-deposited, and cash will be refunded as equivalent miles.
Does Delta Air Lines charge Cancellation Fees?
Delta permits all passengers to cancel any ticket, including Basic Economy, within 24 hours of purchase for a full refund to the original payment method. This applies to tickets booked directly through Delta’s website, the Fly Delta app, or Delta Reservations.
|
Fare Type |
Cancellation Fee (After 24-Hour Window) |
Notes |
|
Basic Economy |
$99–$199 |
Fees vary by route and ticket origin. No refunds; value returned as eCredit. |
|
Non-Refundable |
$0–$400 |
Fees depend on route and fare rules. Remaining value issued as eCredit. |
|
Refundable |
$0 |
Fully refundable to the original payment method. |
What is Delta Air Lines' Refund Policy?
Delta Airlines refund policy only applies to tickets booked through Delta, which means full refunds within 24 hours of booking. Refundable tickets can be canceled with no time restrictions. Non-refundable tickets can be canceled for eCredit with a deduction fee ranging from $99 to $199, depending on the fare and route. Basic Economy tickets are usually non-refundable; however, canceling before departure will provide eCredit after deducting the cancellation fee.
Conclusion
We understand that flight cancellations can sometimes become stressful when you don’t know how to proceed. For your understanding, we have mentioned all the details that will help you throughout the process. Want to ask any questions? Or feeling doubtful? Call the Delta Air Lines customer support anytime, and they will assist you
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